Widerrufsrecht

Return and Refund Policy

At SageAbay, we take pride in the quality and craftsmanship of our products, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy outlined below:

Returns

- You may return eligible items within 30 days of delivery for a full refund, store credit, or exchange.
- To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags and packaging intact.
- Please contact our customer service team at support@sageabay.com to initiate a return and receive a return authorization (RA) number.
- Once your return is approved, we will provide you with a prepaid shipping label for your convenience.

Refunds

- Refunds will be issued to the original payment method used for the purchase within 7-10 business days of receiving the returned item.
- Original shipping charges are non-refundable, and return shipping costs may apply, except in cases of defective or damaged items.

Exchanges

- If you would like to exchange an item for a different size, color, or style, please contact our customer service team to initiate the exchange process.
- Exchanges are subject to availability, and we will do our best to accommodate your request.

Damaged or Defective Items

- In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt.
- We will provide instructions for returning the item, and upon inspection, we will issue a full refund or send a replacement at no additional cost to you.

Non-Returnable Items

- Certain items are not eligible for return, including final sale items, personalized or custom-made products, and items marked as clearance or discounted.

Questions or Concerns

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at [email address]. We are here to assist you and ensure your shopping experience with us is enjoyable and stress-free.

Thank you for shopping with SageAbay!